Common Questions

Frequently asked questions

Hi, how can we help you? 

How does Fowosi peer-to-peer payment system works?

Our peer-to-peer payment system allows users to transfer funds directly to one another using their bank accounts or linked payment methods.

Is my personal and financial information secure?

Yes, we take the security of your information very seriously. We use industry-standard encryption and security protocols to protect your personal and financial data.

What payment methods are accepted on the platform?

We currently accept payments via bank transfers, debit cards, and credit cards. Users can link their preferred payment methods to their accounts. for easy transactions.

What happens if there's an issue with a transaction?

If you encounter any issues with a transaction, such as a failed payment or unauthorized activity, please contact our customer support team immediately. We will investigate the issue and work to resolve it as quickly as possible.

Is there a mobile app available for the platform?

Yes, we offer a mobile app for both iOS and Android devices. You can download the app from the App Store or Google Play Store to access our services on the go.